Your safety is our priority
Playing at 100l5 is not just about fun — it is about enjoying entertainment responsibly. Set your limits, stay safe, and reach out to us whenever you need help.
Online gaming can be an exciting form of entertainment, but it should always be enjoyed in a controlled and mindful way. 100l5 believes every player has the right to play in a safe environment. With that goal in mind, we provide a range of tools and information to help you keep your gaming experience enjoyable and free from harm.
Responsible gaming means playing only as much as you can — in terms of time, money, and mental energy. At 100l5, we want you to enjoy every session with a smile and still be able to fulfill your real-life responsibilities. Only those aged 21 or above (21+) may play games on this platform.
Our protection tools
Use these features to stay in control of your gaming at 100l5
Set deposit limits
Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set, it applies automatically and keeps your budget protected. Minimum deposit is ৳500.
Time-out break
If you feel you need a break for a few days, use the time-out feature. You can temporarily suspend your account for anywhere from 24 hours to a few weeks.
Self-exclusion
If gaming has become a problem, choose the self-exclusion option. This closes your account on a long-term or permanent basis. Contact the support team and they will guide you through the process.
Set a loss limit
Decide in advance the maximum amount you are willing to lose within a given period. If that limit is reached, 100l5 will automatically stop your session.
Reality check reminder
During play, you will receive periodic notifications reminding you how long you have been playing and how much you have spent in total.
24/7 support service
Our support team is ready to help 24 hours a day, 7 days a week. Contact us via live chat or email ([email protected]) in Bengali or English — feel free to share any concern.
Warning signs of a problem
If any of these signs appear, take a break immediately and seek help
- Feeling a repeated urge to keep playing in order to recover lost money — known as "chasing losses".
- Prioritising gaming over family, friends, or work, and neglecting everyday responsibilities.
- Spending money set aside for essential expenses on gaming, or playing with borrowed money.
- Lying to or hiding your gaming activity from family or loved ones.
- Feeling restless, anxious, or irritable when not playing.
- Not getting the same level of excitement unless you spend more time or more money than before.
- Repeatedly trying to stop gaming but failing to do so.
- Using gaming as a way to cope with stress, anxiety, or sadness.
If any of the above signs appear in you or someone you know, contact the 100l5 support team right away. Our live chat and email service are always available — helping you without judgment is our goal.
The best ways to game safely
Following these simple rules will keep gaming enjoyable at all times
Set a budget first
Decide before you play how much money you can afford to spend. Even if you lose that amount, it should not affect your everyday life. Never play with money meant for essential expenses.
Stick to a time limit
Set a fixed amount of time before you start playing. When that time is up, take a break — even if you are winning. Playing for long stretches without a break makes it harder to make good decisions.
Treat it as entertainment
Never think of gaming as a source of income. It is entertainment, and whatever you spend should be treated as the cost of that entertainment — any winnings are simply a bonus.
Consider your mental state
You should not play when you are angry, sad, anxious, or overly tired. Gaming in an emotional state increases the likelihood of making risky decisions.
Take regular breaks
Get up at least once an hour, drink some water, and take a short walk. The 100l5 reality check feature will remind you to take these breaks.
Stay open with family and friends
Keep your loved ones informed about your gaming habits. If someone expresses concern, listen to them seriously.
Age limit and verification
To play at 100l5, you must be 21 years of age or older. This is not just a rule — it is our commitment to protecting younger generations from the potential harms of online gaming.
We verify age at registration and may request additional documents in cases of doubt. If there are underage members in your household, use appropriate parental control software on your devices and never share your 100l5 account details with anyone.
For those aged 21 and above only. Gaming at 100l5 is strictly prohibited for underage individuals.
Contact us for help
If gaming becomes a problem, do not face it alone — we are always here
Live chat support
100l5's live chat service is active 24 hours a day, 7 days a week. You can speak with us instantly about any issue or concern — in Bengali or English.
Email Support
To reach us confidentially, email: [email protected] — our team will answer all your questions in Bengali and provide the assistance you need.
Account protection
To activate deposit limits, loss limits, or self-exclusion on your account, contact us directly. We will act promptly and be there to support you.
Frequently Asked Questions
The most frequently asked questions about responsible gaming
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